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Submitting a Ticket
Go to https://help.trufla.com
Select “Need Help.”
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3. Select the product the ticket is related to and fill out all fields. The fields will be different depending on the product selected. The more information you share with us, the better we can triage and respond to your issue:
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By creating an account, you will be able to review, see the status, and respond to all tickets that you have submitted.
Go to https://help.trufla.com
2. Click “Log in,” in the upper right-hand corner.
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Communicating with Trufla Support
Once your ticket is submitted, you will receive an email indicating Trufla has received your issue:
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2. If Trufla requires more information or has questions, we will send you a request via email:
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Viewing Your Support Tickets
Go to https://help.trufla.com and log into the portal.
2. Click the “Requests” button in the upper right-hand corner.
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Finding answers to your questions before submitting a ticket
Search our Knowledge base for answers to your inquires.
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