Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

5. You will be shown your ticket reference number on the next screen. This tells you the ticket was submitted successfully to Trufla Support.

...

Create a Support Account 

 By creating an account, you will be able to review, see the status and respond to all tickets that you have submitted.

...

3. Log in to the portal to view your ticket. Right here, you can add attachments and write a message to Trufla Support. When you select ‘Save’, the message immediately updates on the associated Trufla Support ticket.

...

Viewing Your Support Tickets

  1. Go to https://help.trufla.com  and log into the portal

...