A brokerage can send push notifications or emails to any clients that are ‘Users.’ Messages can be sent to multiple users as a campaign or to individual clients as a third way of communication.
You can use the ‘Messages’ tab for the below information:
Check to see if a particular user has read a message and when they opened it.
Evaluate the success of a message campaign.
Check to see when you sent a message and to whom.
Note: Use the “Reports” tab to compose and send your messages. The “Messages” page is only a history of the messages you’ve already sent.