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1. Have you recently acquired a new brokerage?

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A. All under one branding :

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Extra charges will be applied for the new branded apps and web. Discuss with your Trufla Account Manager.

2. Branding Name Changes:

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Please contact your Trufla Account Manager and provide them with

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Timeline on making the updates can take up to 2-3 weeks so the sooner you provide us with the data the better.

3. Legal Name Change:

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When you change your legal name this is probably accompanied by Branding changes so please refer to point 2 as well on this page

Contact your Trufla Account Manager as soon as possible to get this started

For Legal name changes:

  • Branding changes Steps

  • A new URL might need to be purchased for your domain name . This is to have your portal URL branded with your name.

  • Choose new app names which go with your new organization name

  • Update your Apple account organization name /wiki/spaces/TKB/pages/78544913

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Timeline on processing the changes can take up to 4 weeks.

4. Add A new Mailbox

  • If you added a new mailbox, no policies coming to this mailbox will be available in trumobile.

  • Please contact your Trufla Account Manager to discuss.