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Don’t request initial loads unless you receive an email from Trufla giving you the go-ahead. |
When you initiate and start your two new mailbox setup mailboxes, CSIO MAILBOXES SETUP - truMobile, we start receiving your data from the day you turned on the forwarding rule.
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You can request them once you finish the CSIO setup and request the forwarding enabled. You can use the email template to request this, EMAIL 1: Request Enabling of forwarding Rule Setup Email templates - truMobile
You can request initial loads to be sent by reaching out to your carrier’s business development manager, EMAIL 2: Request Initial loads from insurers Setup Email templates - truMobile
Once you send the same email to each of your carriers, you can wait for them to respond with an email with an attachment. ( not in the CSIO mailbox)
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