Intact Refund Email

We wanted to provide all of our broker partners with an email template we know works. This email was distributed to Intact customers by one of our own clients. We provided them with an explainer video to help increase app adoption and login rates.

Results from Friday, March 19th, email blast:

Open rate 68%

Click rate 14%

Mobile App downloads - doubled in 24 hours

App logins - Up 400% in 24 hours.

Please feel free to use this template, we have consent from our broker-partner to share this with all of you.

We know first-hand how devastating the impact of COVID-19 has had on individuals and families across the province. That’s why we are happy to inform you that your insurance company will be giving eligible customers one-month premium relief on their auto insurance due to the economic stress caused by the pandemic.

How to Apply:

It only takes a minute to apply, here’s what you will need to do:

Step 1: Log into our Mobile App or Online Portal

Step 2: Select your Intact auto policy

Step 3: Select Intact Client Centre at the top of your screen

Step 4: Login to Intact Client Centre

Step 5: Answer one qualifying question

Next Steps:

If you do qualify for Intact’s one-month premium relief, you will see an email within 14 business days of your application with your refund email money transfer.

If you need any additional information or support, please do not hesitate to contact us.